FAQ
Frequently Asked Questions (FAQ)
Welcome to the FAQ of CT steering systems. Here you will find answers to the most frequently asked questions about our products and services.
What is Remanufacturing? Remanufacturing is the process by which a used product is completely dismantled, cleaned, repaired, replaced, rebuilt and tested so that it matches a new product in quality and performance.
How does a remanufactured power steering pump or steering gear differ from a new part? Remanufactured parts are used components that have been completely reconditioned to meet new part standards. They are often a cost-effective alternative to new parts without compromising on quality.
Is the quality of a remanufactured part reliable? Yes. We guarantee that all refurbished parts undergo extensive testing and come with a quality guarantee. Our processes ensure every part meets the highest standards.
Can I send in my own part for refurbishment? Of course. You can send your own part to us for refurbishment. We will check it and let you know whether refurbishment is possible and makes economic sense.
What happens if my part cannot be repaired? If your part is not repairable, we offer a wide range of replacement options. We will work with you to find a suitable and affordable solution.
How long does it take to refurbish a part? Processing time may vary, but we always strive to process your order as quickly as possible. Contact us for a more accurate time estimate based on your specific part and condition.
Is there a guarantee on the remanufactured parts? Yes, we offer a warranty on all of our remanufactured parts. The exact terms of the warranty may vary depending on the product, but our goal is always to ensure your complete satisfaction.
How can I place an order for a refurbishment or repair? Simply! Contact us via our online contact form, by email or telephone and our customer service will explain the next step to you.
Can you also recondition parts for older models or rare vehicles? In most cases, yes. We have extensive experience with a variety of vehicle models and years. Tell us the details of your vehicle and the part you need and we will do our best to help you.
How are the refurbished parts shipped? We ship our parts safely and reliably with experienced logistics partners. Shipping costs and delivery times are specified in the ordering process.
Do you have any further questions? Our customer service will be happy to help you. Just contact us!