Our guarantee promise
Our commitment to your satisfaction: The 24-month trust guarantee
At Coral-Trans GmbH CT-Lenksysteme, the quality and durability of our servo pumps are our top priority. That's why we underline our confidence in our products with a comprehensive 24-month warranty on every servo pump we supply.
Your statutory rights – unaffected and unimpaired. It's important to us that you know: your statutory warranty rights remain completely unaffected by our guarantee. So you enjoy additional protection without compromise.
What does our warranty cover? Our warranty covers all types of defects and faults attributable to a reconditioned or new pump, unless they result from:
- Normal wear and tear
- Unauthorized repairs or improper handling
- Violence by you or third parties
- Damage to our quality seal
Constancy in the event of a change of ownership. The warranty remains valid even if the product changes hands. You can be assured of the continuity of our responsibility.
The start of your warranty Your 24-month warranty period begins on the date you receive the product. In the event of a defect, please notify us immediately.
Claiming the warranty To claim your warranty, we need your assistance: Please return the product or provide us with relevant images so we can investigate the case. Don't forget to package the product securely and include a copy of the invoice to confirm the warranty period.
In the event of a warranty claim , if defects actually occur, we undertake to repair or replace the product immediately and free of charge and will cover the shipping costs.
Scope This guarantee applies throughout Europe – so your product is protected across borders.
Your guarantor Coral-Trans-GmbH, represented by the management.
With the trust you place in us, we are committed to providing the highest quality and reliable services. Your satisfaction is the measure of our success.
The guarantor is Coral-Trans-GmbH,
represented by its managing director
Christian Korsowski,
Kirchheimerstrasse 34,
672689 Grünstadt.